Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.
If you do upgrade you'll have to upgrade your software as the new systems do not support 32 bit apps. To find out which apps you'll need to replace with upgrades or replacements download and run the free app GO64. It'll tell you what will need to be replaced/upgraded.
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